How to understand which business processes should be improved?
To be honest, it is very difficult to do it yourself. It is better not to waste your time and immediately connect experts who will prompt and direct you in the right direction. The Avenga company helped me. Customer service suffered in my business. I tried to fix it myself, but to no avail. Read about salesforce custom application development . The app met the needs of my organization and customer experience. Specialists can be contacted online. It is necessary to fill out a small form on the page and wait for a call)